At Matko, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 30 days of the original purchase date for a full refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
Custom or personalized orders are not eligible for returns or exchanges.
Refunds will be issued to the original form of payment used for the purchase. Shipping and handling charges are non-refundable.
To initiate a return, please contact us at [email@example.com] with your order number and the item you would like to return. We will provide you with a return shipping label and instructions on how to proceed with your return.
Thank you for shopping at Matko.