terms-of-service

Terms of Service

Last Updated: 8.11.2026

Welcome to our website and online store. These Terms of Service (“Terms”) govern your use of our website, online store, and related services (collectively, the “Site”).

By accessing or using the Site, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Site.

1. Business and Dealer Use

Our products and services are intended primarily for businesses, dealers, distributors, retailers, and other commercial customers.

By using the Site or placing an order, you represent that you are purchasing products for business or commercial purposes and that you have the authority to enter into transactions on behalf of the business you represent.

We reserve the right to approve, decline, suspend, or terminate accounts or orders at our discretion.

2. Accounts

Certain features of the Site may require you to create an account.

You agree to provide accurate and current information when creating or maintaining an account. You are responsible for maintaining the confidentiality of your login information and for activities conducted through your account.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We may suspend or terminate accounts that contain inaccurate information, are being misused, or otherwise violate these Terms.

3. Orders

All orders placed through the Site are subject to acceptance and product availability.

We reserve the right to refuse, cancel, or limit an order for any reason, including product availability, pricing or listing errors, suspected fraud, account restrictions, or other legitimate business reasons.

If an order is canceled after payment has been received, any applicable refund will generally be issued to the original payment method.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, pricing, and availability information.

However, information on the Site may occasionally contain errors or omissions. Product colors, finishes, dimensions, specifications, packaging, and other characteristics may vary from images or descriptions shown online.

We reserve the right to correct errors and update product information at any time.

5. Pricing and Payment

Prices displayed on the Site are subject to change without notice.

Applicable taxes, shipping charges, fees, and other costs may be added to an order where applicable.

Customers are responsible for providing accurate billing and payment information and for paying all amounts due according to the applicable payment terms.

If a customer has separately established credit or payment terms with us, those terms may apply in addition to these Terms.

6. Shipping and Delivery

We will make reasonable efforts to process and ship accepted orders within the timeframes communicated at the time of purchase.

Shipping and delivery dates are estimates unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, weather, natural disasters, supply shortages, labor disruptions, government actions, or other circumstances outside of our reasonable control.

Customers are responsible for providing accurate shipping information.

7. Damaged, Missing, or Incorrect Orders

Customers should inspect shipments promptly after delivery.

If an order arrives damaged, contains incorrect products, or appears to be missing items, please contact us as soon as reasonably possible so that we can investigate and determine the appropriate resolution.

We may request photographs, shipping information, order information, or other documentation when investigating a shipping or product issue.

8. Returns and Cancellations

Returns and order cancellations are subject to our applicable return and cancellation policies.

Some products may not be eligible for return, including custom, special-order, discontinued, clearance, or otherwise designated products.

Returns may require prior authorization and may be subject to applicable conditions, fees, or shipping charges.

Customers should contact us before returning any product.

9. Product Warranties

Products may be covered by a manufacturer's warranty or other applicable warranty terms.

Any warranty provided with a product will govern the scope, duration, and conditions of that warranty.

Except as expressly provided in an applicable written warranty, warranties are provided only to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

10. Acceptable Use

You agree to use the Site only for lawful purposes.

You may not:

• Use the Site for fraudulent or unlawful activities;
• Provide false or misleading information;
• Attempt to gain unauthorized access to the Site or another user's account;
• Interfere with the security or operation of the Site;
• Introduce viruses, malicious code, or other harmful material;
• Scrape, copy, or systematically collect information from the Site without authorization;
• Misuse our products, services, or intellectual property; or
• Otherwise use the Site in a manner that violates these Terms or applicable law.

11. Intellectual Property

The Site and its contents, including text, photographs, graphics, logos, trademarks, product information, designs, software, and other materials, are owned by or licensed to us and may be protected by intellectual property laws.

You may view and use Site content for legitimate business purposes related to your authorized relationship with us.

You may not reproduce, modify, distribute, publish, sell, or otherwise use our intellectual property without permission, except as permitted by law or by a separate written agreement.

12. Customer Information and Privacy

When you use the Site, create an account, or place an order, we may collect information such as your name, business information, email address, telephone number, billing information, shipping address, account information, and order information.

We may use this information to:

• Create and manage customer accounts;
• Process and fulfill orders;
• Process payments;
• Ship products;
• Communicate with customers;
• Provide customer service;
• Send order confirmations, invoices, and shipping updates;
• Maintain business and transaction records;
• Protect the security of our Site and business; and
• Perform other legitimate business functions.

We may share necessary information with service providers that assist us with activities such as payment processing, shipping, website hosting, customer communications, order fulfillment, and other business operations.

Our collection and use of personal information is also governed by our Privacy Policy, where applicable.

13. Third-Party Services

The Site may rely on third-party services for payment processing, shipping, website hosting, analytics, communications, security, and other functions.

Third-party services may have their own terms and privacy policies. We are not responsible for the policies or practices of independent third-party providers.

14. Website Availability

We make reasonable efforts to keep the Site available and functioning properly. However, we do not guarantee that the Site will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, or discontinue any portion of the Site at any time.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

We make no guarantees that the Site will be uninterrupted, error-free, secure, or free from harmful components.

Any product-specific warranties are governed by the applicable warranty terms provided with those products.

16. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the Site, your account, your orders, or your purchase or use of our products.

To the maximum extent permitted by applicable law, our total liability relating to a particular transaction will not exceed the amount paid for the product or service giving rise to the claim.

This limitation does not apply where prohibited by law.

17. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the company and its owners, officers, employees, affiliates, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your violation of these Terms, misuse of the Site, violation of applicable law, or unauthorized use of our products or intellectual property.

18. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we may update the “Last Updated” date shown at the top of this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

19. Account or Site Termination

We may suspend or terminate access to the Site or an account if we believe that the account or user has violated these Terms, provided inaccurate information, engaged in fraudulent activity, or otherwise misused the Site or our services.

Termination does not eliminate any payment obligations or other obligations that arose before termination.

20. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which the company operates, without regard to conflict-of-law principles, unless otherwise required by applicable law.

Any disputes arising from or relating to these Terms or the Site will be handled in accordance with applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with any applicable policies, written agreements, warranties, order terms, and Privacy Policy, constitute the agreement governing your use of the Site and your transactions with us, except where a separate written agreement expressly applies.

23. Contact Us

If you have questions about these Terms, your account, or an order, please contact us through the contact information provided on our website.

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.